EV charger fuse box tripping

thfctom · Nov 21, 2024

Hi all,

Weird one here, can’t find any similar issues online.

My Newmotion charge point runs through a G8EV40PME box, and this box is regularly tripping/clicking every few seconds. See video attached.

Any idea what could be causing this? I’ve flipped the main fuse box switch, the switch for the EV unit, and the switches on the EV specific box, and when switched back on, it continues to trip/flicker/click as per video.

The charging unit has now stopped working.

Any thoughts are greatly appreciated.

Cheers!

Tom

Murdoch · Nov 22, 2024

When was that installed ?

Sounds like a contactor

Fleeting · Nov 22, 2024

That has PME fault protection so one of two things are happening, the red indicator is indicating a PME fault or the unit is faulty. I think you are going to need to contact Garo or get professional help.

thfctom · Nov 22, 2024

Murdoch said:
When was that installed ?

Sounds like a contactor

November 2020

thfctom · Nov 22, 2024

Fleeting said:
That has PME fault protection so one of two things are happening, the red indicator is indicating a PME fault or the unit is faulty. I think you are going to need to contact Garo or get professional help.

I’ve contacted the installer, will contact Garo.

Will update this thread.

Cheers

thfctom · Nov 24, 2024

Update:
It’s stopped clicking/tripping. Charging is working as normal.

Only thing that’s changed is the weather, it was below freezing for last few days, now it’s warmer. Could that have anything to do with it?

Richard-the-Ninth · Nov 24, 2024

It really depends what it is for. As it is not labelled, it is not possible to be specific.

Geoff1946 · Nov 24, 2024

thfctom said:
Update:
It’s stopped clicking/tripping. Charging is working as normal.

Only thing that’s changed is the weather, it was below freezing for last few days, now it’s warmer. Could that have anything to do with it?

Condensation issue maybe?

Fleeting · Nov 24, 2024

Richard-the-Ninth said:
It really depends what it is for. As it is not labelled, it is not possible to be specific.

PEN fault protection that is what it is for.

thfctom · Dec 10, 2024

Update:

Shell have told me that they have “identified a fault with the meter power failure” within the charge point, and so the charge point would need to be replaced. It is out of warranty.

I am concerned that the charge point is fine, and the issue is with the PME/PEN fault detection unit.

Should I get an assessment from an electrician first to confirm there are no issues with the rest of the system before forking out for a new charge point?

I can get the stylish Andersen EV unit with free installation if I’m upgrading my unit, but this free installation would only be possible I guess if there are no issues with the current installation, just the charge point.

Cheers

Fleeting · Dec 10, 2024

How are Shell involved?
What do Garo say?

NozSpark · Dec 10, 2024

The charge point in no way communicates with the GARO O-pen fault protection unit so the fault is more likely to be in that, personally I’d get a local electrician (who’s experienced with EV charge points) to have a look at it… If the GARO unit is indeed faulty, I’d replace it with a Matt-e one
An Anderson EV charge point has O-pen protection built in so the GARO unit would not be required

EV charger fuse box tripping

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