A thank you to Brian at Tysoft

[Manator]

As some of you regulars will remember I had a major disaster with my laptop, this is used only for work and contains all my programs work related. After a serious virus (not **** related) I lost all use, and re-booted using Ubuntu. One of the programs I lost was easycert, I contacted Brian at Tysoft and after a couple of e-mails, he remotely reset my subscription, therefore allowing me to continue to use the software.

So I would like to thank Brian and Tysoft for some very good customer relations, and understanding.

 

[a1]

Glad to hear Brian sorted your Easycert out for you mate. :Applaud

 

[Manator]

I made no mention of my status, or even involvement with the forum, and he came good. So he based his actions on my individual plea.

 

[M107]

I've had the same service from Brian on a couple of occations, when my laptop & desk top packed up.....one phone call all sorted.