Bought the missus a new camera for Christmas. Nikon coolpix S570 half price at
Can I take it back?
- Thread starter revjames
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Rev,
Is Argos not covered under distance selling regs as it is a catalogue?
Not sure, take it back and make a fuss?
Wear "uniform" that might embarrass them into it?
Wicked I know!
Is Argos not covered under distance selling regs as it is a catalogue?
Not sure, take it back and make a fuss?
Wear "uniform" that might embarrass them into it?
Wicked I know!
Hmmmm - uniform, dog collar, glasses, bucked teeth, hands clasped together and saying repeatedly "bless you my son" might do it..... unfortunately we don't wear 'uniforms as such!
Will certainly be going back with it and kicking up a stink, just wanted to know how I stand.
Thanks
James
Yep that's the unit.
Dog Collar alone may help, sorry Rev, just teasign, but it does have an affect on many people!
It does when I see our local Rev, Mark, with and without, obviously I know him both ways, but when he has the collar on, it does make me "think" again!
Dog Collar alone may help, sorry Rev, just teasign, but it does have an affect on many people!
It does when I see our local Rev, Mark, with and without, obviously I know him both ways, but when he has the collar on, it does make me "think" again!
what as in Walkies :^O :^O only joking Rev We luv ya really :Salute :Salute im sure you could say about the product fit for purpose stuff
only if you ordered online and had it delivered.
rev - you cold always take it back as 'not fit for purpose'?
Make a point, if they refuse, of asking for the person`s name, and write down the time, date, etc; then contact trading standards. I`d agree "not fit for purpose" or even "faulty" are the terms you should use.
It could be worth having a couple of the photos you`ve taken on the camera, so they can actually SEE what you`re complaining about.
Hopefully, they`ll "see the light".
KME
It could be worth having a couple of the photos you`ve taken on the camera, so they can actually SEE what you`re complaining about.
Hopefully, they`ll "see the light".
KME
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Did you pay for it with a Credit Card?....if so then contact the cc company if you have no luck with Argos. In this case your 'contract' would be with the cc company..... :coat
or the picture :slap :^O
sellers
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Thanks for the warning rev, we're in the market for a new camera since I broke the last one. Curry's are doing some good sales on camera's at the moment, think we're going to get 1 of the top 2.
http://www.currys.co.uk/gbuk/sony-compact-digital-cameras/344_3199_30301_49_xx/xx-criteria.html?sPageInfo=1_12&sSortInfo=topsellers-desc
http://www.currys.co.uk/gbuk/sony-compact-digital-cameras/344_3199_30301_49_xx/xx-criteria.html?sPageInfo=1_12&sSortInfo=topsellers-desc
Thanks, will check that one out
The Nikon coolpix S570 has got reasonable reviews, nothing extra special. But it should be giving quality pictures. If the picture are as bad as you say, I would take it back and show them that it should be giving better photosthan what it is.Then ask for either a refund, replacement or exchange for another better quality. But I would check out the reviews on the cameras available.
The problem was taking pics without the flash. Pics would be blurred or lacking contrast. With flash they were Ok.
Anyway went back to Argos and explained the issues and said I was not satisfied and thought it was not fit for purpose. I was polite and courteous. The lady explained that since I bought it on 20/11 it was more than a month since it was bought so should really go back to be tested. However since it had only been opened on 25/12 she credited it back and I bought an Olympus FE5030 for and extra
Anyway went back to Argos and explained the issues and said I was not satisfied and thought it was not fit for purpose. I was polite and courteous. The lady explained that since I bought it on 20/11 it was more than a month since it was bought so should really go back to be tested. However since it had only been opened on 25/12 she credited it back and I bought an Olympus FE5030 for and extra
i get slightly blured pics on my camera if the flash isnt used (different to yours)
[quote name='Andy
Robojin
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Although somewhat irrelevant now
A shop can't conditionally change or force you waive your statutory rights, it's possible that they could argue that the item was sold as 'Shop soiled' or 'ex-Demo' but you would still have a 30 day legal right to return for refund if it did not meet the requirements of 'Fit for purpose' or not as described
After 30 days and up to 2 years, the shop is legally bound to deal with your complaint fairly, this could be a refund (most likely if item was heavily discounted for a specific reason as described above), or offer a return for repair, they must state how long you will be without your goods which should be reasonable (e.g. 30 days, after 60 days it may be that this is unreasonable and and as such entitle you to a refund or like for like replacement), if they will return the same item or a refurbished alternative (you would have recourse if your 45 day old mint product came back as a battered replacement)
Things to remember
1) Keep your receipt (however a CC statement IS proof of purchase)
2) Be polite and remain calm, loosing your rag does not help, nor contrary to popular opinion does making a load protest help, after all you have statutory rights these carry more weight than a loud voice, a CCJ against the store will last longer than your echo in the shop
3) You do not have to accept a Credit Note, provided your complaint is genuine, all reputable stores will deal with it within the law
4) As has been said purchases over
A shop can't conditionally change or force you waive your statutory rights, it's possible that they could argue that the item was sold as 'Shop soiled' or 'ex-Demo' but you would still have a 30 day legal right to return for refund if it did not meet the requirements of 'Fit for purpose' or not as described
After 30 days and up to 2 years, the shop is legally bound to deal with your complaint fairly, this could be a refund (most likely if item was heavily discounted for a specific reason as described above), or offer a return for repair, they must state how long you will be without your goods which should be reasonable (e.g. 30 days, after 60 days it may be that this is unreasonable and and as such entitle you to a refund or like for like replacement), if they will return the same item or a refurbished alternative (you would have recourse if your 45 day old mint product came back as a battered replacement)
Things to remember
1) Keep your receipt (however a CC statement IS proof of purchase)
2) Be polite and remain calm, loosing your rag does not help, nor contrary to popular opinion does making a load protest help, after all you have statutory rights these carry more weight than a loud voice, a CCJ against the store will last longer than your echo in the shop
3) You do not have to accept a Credit Note, provided your complaint is genuine, all reputable stores will deal with it within the law
4) As has been said purchases over
septiclecky
Distinguished Member
Got a Olympus camera for my daughter for crimbo from Argos, when I got it one of the things I was informed was that it was not part of the 28 day return scheme, it could only be returned if it was defective.
