House alarm disclaimer help

[kme]

For my sins, I`ve fitted about a dozen of the "infinite" units; and haven`t had a single issue with any of them post-install.

Two had PIRs that said they were communicating; just didn`t send an alrm signal if you danced a jig in front of it! - change gubbins & reprogram - sound as a pound.

Given the choice, I`d fit wired, as IMO they`re generally superior; and easier to set up.

Then again, did a commercial premises with 20-odd detectors, which was the "karizma" from ADE. OMG, what a faff. The detectors weren`t too bad; with digitally encoded "biscuits" to stuff inside, making them addressable. Programming was a cow; and after a couple of months, it developed a logic fault whereby the panel swore blind the main rear tamper switch was active. Soddin` wasn`t though - ADE weren`t interested, and the whole panel was changed eventually (not by me, either!)

 

[Lurch]

ADE = DIY. Nuff said.

 

[kme]

Sorry - to get back on topic.

IF they`ve already bought this thing, dependant on how well you know the customer, either a verbal or written notice along the lines of :

"XYZ company / Mr. X accepts no liability for failure of this alarm system to operate in the manner advertised. We / I have not recommended this product, and can not be held responsible for any instances of false alarm, breakdown, or other occurences. Further, we will not be held liable for any losses or damage, howsoever caused, in connection with the operation of this system."

Or something similar...

HTH

KME

 

[Andy™]

thats a good start to it KME. may have to borrow that

 

[Lurch]

In my T's&C's on the bottom of invoices I have a similar general disclaimer about anything customer supplied not being under any sort of warranty, be it alarm panel, light switch or other.

 

[Andy™]

In my T's&C's on the bottom of invoices I have a similar general disclaimer about anything customer supplied not being under any sort of warranty, be it alarm panel, light switch or other.

i have that in mine too. especially for light fittings etc

 

[batty]

I prefer wired.

 

[bassman]

Bottom line you only get what you pay for fitted a couple of Visonic systems.

No complaint bit pricey but do the job well and can make some money out of them as they are good kit.

 

[green-hornet]

You have to remember that any wireless alarm system has one major faulty componant!

The USER.

Yes they are better than they were, but without the regular change of batteries they become useless.

I would never ever fit a user bought system, my insurance would never cover that.

Many insurance companies would insist on a standard, and you could never say that a system bought from a general store would comply, I think there was a similar instance with the yale systems that B&Q used to sell, maybe still do. The fact that they were supposed to be DIY, negated the fault of the alarm supplier from any responsibility.

 

[Lurch]

Many insurance companies would insist on a standard, and you could never say that a system bought from a general store would comply,

Surprisingly, you could. It would depend on what the insurance company request, if anything at all.

 

[green-hornet]

Surprisingly, you could. It would depend on what the insurance company request, if anything at all.

Unfortunately to an extent you are correct. Many insurance companies will only ask if an alarm is fitted, as a user you say yes.

Then you get broken into, and even if the alarm activates the insurance company will want to see an installation certificate for the said alarm, and will ask for any service records.

I have had this situation before and experiance has shown if any insurance company can find some way out of a claim they will.

I only fit approved alarm systems, I am also registered to fit them, and give a full installation certificate showing all installation tests and results.

Warning to all diyers, you can buy and fit your own, but the insurance companies will still try to screw you on any claim if they find the system

a) has not been fitted by an approved alarm installer

B) has not been tested for suitability

c) has not undergone regular checks or maintenance

d) records for alarm activation including false actions are not kept.

If you do fit a wireless system you will have to keep a record of maintenance to include regular battery changes, and would need to state bettery voltage levels at regular checks. A good idea would to apply a sticker or permanant marker to show when any changes were made.

If you think you are covered by your insurance because you have an alarm fitted think again, its a way of the insurance companies getting out of paying out on any claim.Unless it is installed by an approved company and meets all the regulations.

 

[Lurch]

Even if you do have an alarm fully fitted and serviced by an accredited company the insurance company will also happily say the policy is void if it at any point wasn't set. They will also try this tactic on DIY installed alarms as well.

Basically, if you have an alarm use it, or hide it from the assessor when he comes round.

I only fit approved alarm systems, I am also registered to fit them, and give a full installation certificate showing all installation tests and results.

With who out of interest?

 

[Badger]

my two pence in this is i will only install on new install galaxy g2/g3 and texecom r8 dependant on type of customer ie elderly people dont want a complicated alarm just something to sound if anyone walks around unauthorised etc, but a young family may require an alarm within their insurance requirments

 

[electro]

only fit alarms by visonic and other make simalar.

argo is bit of a chance

so make them sing some thing i would.

sign perhaps