nissanmicra
Member
Hello,
My elderly disabled mother's old fuseboard was replaced by an electrician in April of this year. He said that he would fit an 18th edition - latest module. However, he fitted another similar unit which he said he found under his stairs. Please see the attached pictures. The picture on the left hand side was the one the electrician promised but he fitted the fuseboard showed on the right hand side. Since day one, the 'new' fuseboard has kept tripping on the right hand side. It's mainly in the extension area where the boiler is situated. Although the electrician has been few times, he has been unable to resolve this issue. The boiler, sockets and the lights keeps going off. The electrics in the rest of the house is fine, except this extension part of the house. the electrician says it's my mother's faulty boiler. But it works fine when the fuseboard is reset. Not sure why this tripping problem can't be resolved. I have had the boiler serviced, the pressure guage replaced and checked and her wall thermostat has been replaced. No fault was found by the gas engineer in the boiler. The electrician has moved the boiler cables to the other working side of the fuseboard. Then why does it still keep tripping on the right hand side of the fuseboard which has only the ceiling lights and sockets which are not connected to anything.
I am really worried and frustrated. It's been 5 months. My elderly mother suffers from dementia and is prone to falling and breaking her bones. The toilet is in the extension, but she can't turn on the lights as the fuseboard has tripped. She tends to wake up several times in the night. She gets very cold and wants her heating on all day. However, it trips and she doesn't know what to do. I am not always there to reset it for her. Winter is fast approaching and it's going to get dark very early. I don't exactly understand when and how it trips. When I reset the fuseboard and turn on the boiler or the ceiling lights, it works fine. Then I leave it working for her. Next time when I visit my mother, she complains that her central heating is not working as it's tripped again. Unfortunately, the water doesn't heat up either when it trips.
This whole situation is so worrying. I wish I had never replaced the old 1930's unit which was working fine, but I was told it was dangerous. The electrician has been fully paid but won't issue the certificate due to this issue which he can't resolve. He also mentioned that the electrics was not earthed and wanted to charge me extra to fit it. I called someone else who botched up the job as well! That guy put a rod in 6 feet instead of 8ft. It stick up on the ground exposed and not buried in a plastic casing.
Can someone please advise? How and where do I seek help? Is there an organisation that I can contact, so they can get the electrician to come and sort it out or refund my payment.
Thank you.
My elderly disabled mother's old fuseboard was replaced by an electrician in April of this year. He said that he would fit an 18th edition - latest module. However, he fitted another similar unit which he said he found under his stairs. Please see the attached pictures. The picture on the left hand side was the one the electrician promised but he fitted the fuseboard showed on the right hand side. Since day one, the 'new' fuseboard has kept tripping on the right hand side. It's mainly in the extension area where the boiler is situated. Although the electrician has been few times, he has been unable to resolve this issue. The boiler, sockets and the lights keeps going off. The electrics in the rest of the house is fine, except this extension part of the house. the electrician says it's my mother's faulty boiler. But it works fine when the fuseboard is reset. Not sure why this tripping problem can't be resolved. I have had the boiler serviced, the pressure guage replaced and checked and her wall thermostat has been replaced. No fault was found by the gas engineer in the boiler. The electrician has moved the boiler cables to the other working side of the fuseboard. Then why does it still keep tripping on the right hand side of the fuseboard which has only the ceiling lights and sockets which are not connected to anything.
I am really worried and frustrated. It's been 5 months. My elderly mother suffers from dementia and is prone to falling and breaking her bones. The toilet is in the extension, but she can't turn on the lights as the fuseboard has tripped. She tends to wake up several times in the night. She gets very cold and wants her heating on all day. However, it trips and she doesn't know what to do. I am not always there to reset it for her. Winter is fast approaching and it's going to get dark very early. I don't exactly understand when and how it trips. When I reset the fuseboard and turn on the boiler or the ceiling lights, it works fine. Then I leave it working for her. Next time when I visit my mother, she complains that her central heating is not working as it's tripped again. Unfortunately, the water doesn't heat up either when it trips.
This whole situation is so worrying. I wish I had never replaced the old 1930's unit which was working fine, but I was told it was dangerous. The electrician has been fully paid but won't issue the certificate due to this issue which he can't resolve. He also mentioned that the electrics was not earthed and wanted to charge me extra to fit it. I called someone else who botched up the job as well! That guy put a rod in 6 feet instead of 8ft. It stick up on the ground exposed and not buried in a plastic casing.
Can someone please advise? How and where do I seek help? Is there an organisation that I can contact, so they can get the electrician to come and sort it out or refund my payment.
Thank you.
