New Automatic Storage Heater Not Hot Enough - Any Help Please?

[stiebelstifle]

Hello All,

We've recently had a 20 year old dead storage heater replaced with a shiny new one, which is the same size (2.55kw) but 'automatic'. We're having trouble getting it warm enough; having set input and output to 6 for 48hrs as advised we then turned it down to 4 & 1, but the room was only 15

 

[Zeespark]

Stie, what is the make and model of the storage heater that you are having problems with?

AndyGuinness

 

[stiebelstifle]

Hi Andy,

It's a Stiebel Eltron ETC250A.

 

[Zeespark]

I can't seem to find the instructions online for this model of heater, have you tried contacting the sellers at all?

AndyGuinness

 

[stiebelstifle]

I've spoken to them once but got a rather vague response, so was hoping to get some independant experience of similar heaters before going back to them. Am wishing I'd just got another manual one right now

 

[Zeespark]

Alot of the guys here will try and help, just give it some time.

AndyGuinness

 

[Steve3948]

I would suggest that if 3 is the input and its auto sensor you should try that at max and select output to 1 before going to bed.

It should then take a full charge over night. On 3 it may sense the air temperature and keep at the set level i.e 3.

 

[sparkytim]

The Auto type will adjust to ambient room temp. so as its not that cold overnight at the moment it will be automatically cutting back the heat stored. Just turn it up to max to try it out and it should override to some extent.

 

[stiebelstifle]

Thanks for the replies chaps; I'll crank it up to 6 for a day or two and let you know what happens.

 

[Andy™]

does the heater feel hot throughout, or hotter at one side than the other?

 

[Adrian]

have you pull the sensor down at the bottom /back of the heater ?

 

[user 15807]

Turn inpu up to highest setting for 48hrs. adjust output to comfortable temperature. If input is set too low it will not store enough heat to last the day.

 

[SLIPSHOD & SLAPDASH]

Dont put the output on max or all the heat will be out straight away & none left for the evening

 

[utterlyfab]

Output max no good