We have a side by side Whirlpool fridge freezer (S20DFBB20) which has been in storage for a long time. We've just had it delivered to our new house, it's working but the freezer side (there's a display) is showing an error code of '- -' which (according to the manual) means the freezer temperature is warmer than -11.
I looked at manuals on the whirlpool website but didn't find anything very helpful: http://docs.whirlpool.eu/default.cfm#search-result-table
When this is showing you can hear the fridge/freezer fan or cooler or whatever it is, running continuously.
Several times (this has been plugged in since Thursday evening), usually 2 to 3 times a day, it has stopped this error and shown -18 degrees for several hours but then eventually the alarm goes again and the error message displays. The fridge doesn't seem very cold either, but that side of the display shows '2' (which I'm pretty sure means 2 degrees), but it feels warmer than that. I've ordered a thermometer to check the actual temperature.
Anyway, does anyone know anything about figuring out what might be wrong and possibly advising us on how to repair it?? I've read somewhere about checking the fan for dust and fluff and clearing it out, making sure it's turning properly etc, but I don't know where this is to check it.
I'm generally fairly handy and always up for learning and trying new DIY things myself, recently installed our new electric hob and fitted oven myself so figured I would see if there is anything I could do myself before trying a repair man.
Help greatly appreciated!
I looked at manuals on the whirlpool website but didn't find anything very helpful: http://docs.whirlpool.eu/default.cfm#search-result-table
When this is showing you can hear the fridge/freezer fan or cooler or whatever it is, running continuously.
Several times (this has been plugged in since Thursday evening), usually 2 to 3 times a day, it has stopped this error and shown -18 degrees for several hours but then eventually the alarm goes again and the error message displays. The fridge doesn't seem very cold either, but that side of the display shows '2' (which I'm pretty sure means 2 degrees), but it feels warmer than that. I've ordered a thermometer to check the actual temperature.
Anyway, does anyone know anything about figuring out what might be wrong and possibly advising us on how to repair it?? I've read somewhere about checking the fan for dust and fluff and clearing it out, making sure it's turning properly etc, but I don't know where this is to check it.
I'm generally fairly handy and always up for learning and trying new DIY things myself, recently installed our new electric hob and fitted oven myself so figured I would see if there is anything I could do myself before trying a repair man.
Help greatly appreciated!