Last week prepared electrics for electric underfloor heating mat in a bathroom with draw cord ready for tiler to pull power and thermostat cable through.
Tiler completed the work last week so today I went to connect up and get things going.
Had my suspicions but sure enough all cables in back box ready for test and connect.
E-E resistance test ok and Rins >499.
Set the programmer and due to begin heating at 1700hrs.
Job done and day finished!
Got a call at 1710 from customer saying all electrics are off and won't reset.
Oh and there's also a burning smell!
Straight back out to see what's going on.
Isolated the heating mat and electric back on.
The problem:
Tiler had a couple of meters of mat spare so he rolled it up and stuffed it under the bath .
Customer went barmy when I told him the whole lot had to be lifted and a new mat the correct size purchased.
Tiler completed the work last week so today I went to connect up and get things going.
Had my suspicions but sure enough all cables in back box ready for test and connect.
E-E resistance test ok and Rins >499.
Set the programmer and due to begin heating at 1700hrs.
Job done and day finished!
Got a call at 1710 from customer saying all electrics are off and won't reset.
Oh and there's also a burning smell!
Straight back out to see what's going on.
Isolated the heating mat and electric back on.
The problem:
Tiler had a couple of meters of mat spare so he rolled it up and stuffed it under the bath .
Customer went barmy when I told him the whole lot had to be lifted and a new mat the correct size purchased.
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