With regards to inspection, never I suspect. The house is around 15 years old, the kitchen was replaced 3 years ago when the underfloor heating was installed and the electrics were wired up. I've never heard of having reports on household electrics.
Don't bother with the EICR ...concentrate on the tripping problem .
I find it quite interesting how a few others have suggested an EICR is not important. Whilst I know they are not compulsory, yet BS7617 does recommend 10year or change of occupancy. I am curious to know how far overdue an inspection, would an installation need to be, before you recommended a customer organised a periodic inspection at their earliest convenience? Or do you never suggest installations are routinely checked for any signs of deterioration?
Any intermittent fault, may or may-not be located during a single visit, in some cases they can take multiple visits. But even if the fault was identified and fixed within a short time on a single visit, according to the OP, the installation is still 15+ years old, with no current test readings, or circuit schedule information. So as I read things, wiring reg's would still be recommending it is due to be inspected either way, fault or no fault.
The option of converting the board to RCBO's has also been mentioned, which would be a vast improvement, but again requires all the circuits you are converting to be tested, unless someone is advocating just swap the protective devices with no certificates issued?
It is not uncommon for fuse boxes to be labelled incorrectly, or for customers to have no idea about exactly which accessories are connected to each circuit, or if any circuits are broken or bridged at any point, or the overall condition of the cable insulation, or numerous other factors that could have implications upon an intermittent fault. Not sure how you identify any of these if just given a vague remit to "find the fault". If you don't find a cause at what point do you decide you have finished your "fault finding"? (It is also feasible that there is no single fault at all, it could be four individual items that all have 8ma of natural leakage and it is only when 3 or 4 of them are on together that its trips?).
To have any realistic idea about all possible causes for your RCD tripping you need to have a clear understanding of the composition of the circuits supplied through that RCD. Without any circuit schedule documentation, I know I would find that a bit tricky. Some testing required during fault investigation for this tripping problem, would be identical to the testing required during an EICR. There is quite an overlap, especially with a RCD supplying 8 circuits! And lets also not forget that any periodic inspection has an agreed extent and limitations with the client. So you may as well document any test readings and results measured during fault finding onto an EICR rather than just scribbling them on a bit of scrap paper.
Doc H.