Sharpend
"It Just Is"
Haven' t read all the posts so forgive me if I'm only repeating something that has already been said.
Daba, it's simple, you get the tests that you keep saying that you'll get done, obtain all evidence to support your argument, you then write to the head office a strong letter outlining the problem that you are having and when it started. You state how disappointed you are with them not being prepared to eliminate their part in this. You then tell them that you will if necessary employ independant specialists to investigate and should the results of this investigative work determine that their part of the installation is at fault then you will be seeking further legal proceedings to recover costs and compensation for the duress you have endured.
Address the letter to the MD, then sit back and wait. It's surprising the response you can get once you get above the multiple layers of monkeys that regurgitate the company patter. You must insist on making contact with those above the monkeys otherwise your attempts will be futile.
Be prepared to carry out what you put in the letter, many times from my experience it is not necessary to have to, but you do t let them tho k that you won't.
Daba, it's simple, you get the tests that you keep saying that you'll get done, obtain all evidence to support your argument, you then write to the head office a strong letter outlining the problem that you are having and when it started. You state how disappointed you are with them not being prepared to eliminate their part in this. You then tell them that you will if necessary employ independant specialists to investigate and should the results of this investigative work determine that their part of the installation is at fault then you will be seeking further legal proceedings to recover costs and compensation for the duress you have endured.
Address the letter to the MD, then sit back and wait. It's surprising the response you can get once you get above the multiple layers of monkeys that regurgitate the company patter. You must insist on making contact with those above the monkeys otherwise your attempts will be futile.
Be prepared to carry out what you put in the letter, many times from my experience it is not necessary to have to, but you do t let them tho k that you won't.