My economy 7 has not been working properly for some time - both storage heaters and the hot water system stopped working for a while, then suddenly came back intermittently. One day I will get up and will have no heat/hot water at all (so have to use the boosters), then the next day it will be working. Somedays I can feel a very faint heat coming out from the heaters, i.e. they are not completely cold, but also not providing heat.
I contacted my supplier and they changed the meter, which did not resolve the problem. They then said that it was my issue to sort. I hired an electrician who has changed the contactor, and I am still having the same issues.
I am now at a loss as to what to do next - everyone that has come out I feel has not really known for sure what the problem is - my supplier said its not them, and the electricians have said that I need to go back to my supplier! In looking on the internet, it also seems confusing as to whose responsibility it is to maintain contactors, as I have seen it sometimes say it is the consumer, but other times the supplier. Even if it is my responsibility, I just don't know now what to do, given that I have had the contactor changed, but to no avail. I haven't a clue about electrics, and haven't really had much in the way of explanation from the people that are meant to know!
Please can anyone help - I am really getting to the end of my tether with this, and whilst the heating situation is becoming less of a problem now, as it is getting warmer (on the whole!), I still don't want to be using the booster to heat my hot water over the summer, which is what I currently have to do. And I want to get this issue sorted before the weather starts to change again
Any advice would be greatly appreciated
I contacted my supplier and they changed the meter, which did not resolve the problem. They then said that it was my issue to sort. I hired an electrician who has changed the contactor, and I am still having the same issues.
I am now at a loss as to what to do next - everyone that has come out I feel has not really known for sure what the problem is - my supplier said its not them, and the electricians have said that I need to go back to my supplier! In looking on the internet, it also seems confusing as to whose responsibility it is to maintain contactors, as I have seen it sometimes say it is the consumer, but other times the supplier. Even if it is my responsibility, I just don't know now what to do, given that I have had the contactor changed, but to no avail. I haven't a clue about electrics, and haven't really had much in the way of explanation from the people that are meant to know!
Please can anyone help - I am really getting to the end of my tether with this, and whilst the heating situation is becoming less of a problem now, as it is getting warmer (on the whole!), I still don't want to be using the booster to heat my hot water over the summer, which is what I currently have to do. And I want to get this issue sorted before the weather starts to change again
Any advice would be greatly appreciated