Explaining SPD’s to your costumers , eyes glaze over

[Trebble3]

Is it just me , but now days we have to explain the “importance” of spd’s to our costumers , but I find some just look at us like we’re trying to rip them off ?

 

[ProDave]

It must be just you. I have never tried to explain the importance of an SPD to my customers.

 

[Trebble3]

Dave do you not bother 

 

[Murdoch]

What’s an SPD? 

 

[Trebble3]

Surge protective device, no problem dave don’t worry about it mate 

 

[Murdoch]

Surge protective device, no problem dave don’t worry about it mate 

I was joking ..... still not installed one ....

 

[ProDave]

Dave do you not bother 

My customers come to me telling me what work they want me to do.  I am not a pushy salesman trying to sell somthing they have never heard of.

 

[Sharpend]

My customers come to me telling me what work they want me to do.  I am not a pushy salesman trying to sell somthing they have never heard of.

but of course a man of your conscience does all the necessary risk assessments just in case it’s necessary to install a SPD  :innocent

 

[NozSpark]

It's not hard explaining the benefits of a SPD,,,, especially when they cost <£30

 

[Risteard]

My customers come to me telling me what work they want me to do.  I am not a pushy salesman trying to sell somthing they have never heard of.

With respect plenty (most?) of customers have never heard of RCDs either.

 

[binky]

Is it just me , but now days we have to explain the “importance” of spd’s to our costumers , but I find some just look at us like we’re trying to rip them off ?

well, we seem to have survived for decades without them .... RCBOs are bad enough  :^O

 

[Bruspark]

"They just might save your TV or laptop if there's a power fault or nearby lightning"  . . . . .   "Even a good extension lead has them these days"

 

[binky]

and how often do we see lighting damage to appliances? I get the functionality and what they do, but even in a house that suffered a direct hit that I tested, the appliances were fine.

 

[Murdoch]

With respect plenty (most?) of customers have never heard of RCDs either.

And none so far know that under the 18th edition RCD's are required for lighting circuits, irrespective of installation method .............

 

[kerching]

And none so far know that under the 18th edition RCD's are required for lighting circuits, irrespective of installation method .............

And that, for example on a bathroom refurb, you cannot put the lights on an RCD fused spur as these are no longer recognised in BS7671, which was nice!

 

[roys]

And that, for example on a bathroom refurb, you cannot put the lights on an RCD fused spur as these are no longer recognised in BS7671, which was nice!

And a bit strange, has to have been an oversight, maybeeeees.

 

[kerching]

Nope

NO oversight

done intentionally

so,.....bathroom refurb

little old lady with no money

MCB Board

no RCD

run lights through RCD spur ....simples! 

not any more it ain't 

 

[Murdoch]

Nope

NO oversight

done intentionally

so,.....bathroom refurb

little old lady with no money

MCB Board

no RCD

run lights through RCD spur ....simples! 

not any more it ain't 

Done intentionally - what make you think that?

they are still readily available ..............................

 

[kerching]

At no point did I ever say they were not available

what I did say was that they are no longer recognised under BS7671

there was a thread on this a few weeks ago

however i am quite ill at present so will,invite @Sidewinder. To join in and explain.....unless of course I have completely misunderstood myself!  Which is very possible

 

[Murdoch]

At no point did I ever say they were not available

what I did say was that they are no longer recognised under BS7671

I was teasing you ....

I was in a 1999 house today - not an RCD in sight ........... prospective customer simply not interested in hearing about the regulations as they are now ............... its all very tedious and boring