user 36170
Member
- Joined
- Feb 10, 2023
- Messages
- 23
- Reaction score
- 6
Hi,
I am a consumer rather than an electrician. I hope that is ok!
I had a Growatt SPH3600 Hybrid Inverter installed last October along with 3 x 3.3kW Growatt batteries, and they are working fine except that for some reason all the power that goes both to and from the batteries passes through my solar meter, along with the solar generation. This meant that when I read my meter for my FiT payment at the end of December it was reading about 900kWh rather than the approximately 120kWh my solar panels had actually generated. Not surprisingly Octopus didn't believe the numbers!
I've been in touch with my installer and his only response so far is "I am looking into it - it's not a simple solution".
Does anyone on here know what he might have done wrong, so that I can pass on any useful information to him?
Thanks in advance.
I am a consumer rather than an electrician. I hope that is ok!
I had a Growatt SPH3600 Hybrid Inverter installed last October along with 3 x 3.3kW Growatt batteries, and they are working fine except that for some reason all the power that goes both to and from the batteries passes through my solar meter, along with the solar generation. This meant that when I read my meter for my FiT payment at the end of December it was reading about 900kWh rather than the approximately 120kWh my solar panels had actually generated. Not surprisingly Octopus didn't believe the numbers!
I've been in touch with my installer and his only response so far is "I am looking into it - it's not a simple solution".
Does anyone on here know what he might have done wrong, so that I can pass on any useful information to him?
Thanks in advance.