We have an ongoing problem with a tenant who is in a downstairs flat in a house converted into two flats. Over many months she has been reporting electrical problems, tripping, thermostat randomly resetting, programmer moving etc. etc. She would trip the electrics then leave the house for the evening, leaving the upstairs tenant with no electric, heating etc.
After spending a lot of money getting electricians and heating engineers round, she was basically caught red handed at the circuit board. (There were also no problems whilst she was away recently). We locked the circuit board cupboard a week ago and then she only tampered with the programmer. We locked that 6 days ago and now only the thermostat is changing settings (which is okay because the upstairs tenant can reset it when he walks in) but also she is making the boiler (potterton suprima) go onto lockout leaving the upstairs tenant with no heating or hot water.
(She has also been turning the thermostat down to minimum on the actual boiler).
Please can anyone help - how is she making it go onto lockout?! Does she have to have access to the actual boiler controls or can she be tampering with something else? She only now has access to the Horstmann DRT2 thermostat programmable digital room thermostat and the boiler.
I would be really grateful for any comments.
Thank you.
After spending a lot of money getting electricians and heating engineers round, she was basically caught red handed at the circuit board. (There were also no problems whilst she was away recently). We locked the circuit board cupboard a week ago and then she only tampered with the programmer. We locked that 6 days ago and now only the thermostat is changing settings (which is okay because the upstairs tenant can reset it when he walks in) but also she is making the boiler (potterton suprima) go onto lockout leaving the upstairs tenant with no heating or hot water.
(She has also been turning the thermostat down to minimum on the actual boiler).
Please can anyone help - how is she making it go onto lockout?! Does she have to have access to the actual boiler controls or can she be tampering with something else? She only now has access to the Horstmann DRT2 thermostat programmable digital room thermostat and the boiler.
I would be really grateful for any comments.
Thank you.