I want a SM but Scottish Power can’t supply me with One, been waiting 2 months! Still no appointmentsNow, if they just charged for exactly what you use with smart meters, instead of holding on to your money and earning interest in their bank account... I see little advantage in getting a smart meter, especially as they charge the government £450 per meter install.
But Even without a SM they have accumulated over £1000 of my cash even after manual readings sent online every month, it’s because their DD algorithm is wrong, even on my dashboard They want me to increase my DD because they don’t have a years usage rate from me yet having being transferred from a failed company. Impossible to lower my DD online and even more impossible to speak or chat with someone. Now there are no deals and forced onto standard rate, why do we need to pay in advance why not back to the old way where you pay in full at the EOM?
DD should be aligned to SM monthly consumption reading or manual reading
It’s really that simple we are being held hostage