Hi all - a bit of advice needed. We have just had a new boiler fitted at a house that we rent out in West London.
We have had problems working the timing of the said install in with the plumber as our tennants are Muslim - Dont blame Me for that . The family wouldnt allow the installer to be there if the hubby wasnt at home etc, so all install work was done after 5pm.
He completed it apparently, but to satisfy the letting agents, we needed a Gas Safety Certificate.
BG came round to do this cert and turned the gas off as the new flue hasnt been installed correctly. We have tried contacting the installer by phone, several times and we have recorded the date and time each time we called.
We have also emailed the installer 7 times (several with an ecopy of the BG cert). We have also saved these electronically.
We have as yet had no joy contacting him.
Would it be prudent to now call in Gas Safe themselves due to no luck with this installer? Would we have enough evidence to go to them with?
Many thanks all.
AndyGuinness
We have had problems working the timing of the said install in with the plumber as our tennants are Muslim - Dont blame Me for that . The family wouldnt allow the installer to be there if the hubby wasnt at home etc, so all install work was done after 5pm.
He completed it apparently, but to satisfy the letting agents, we needed a Gas Safety Certificate.
BG came round to do this cert and turned the gas off as the new flue hasnt been installed correctly. We have tried contacting the installer by phone, several times and we have recorded the date and time each time we called.
We have also emailed the installer 7 times (several with an ecopy of the BG cert). We have also saved these electronically.
We have as yet had no joy contacting him.
Would it be prudent to now call in Gas Safe themselves due to no luck with this installer? Would we have enough evidence to go to them with?
Many thanks all.
AndyGuinness