As far as ukpn care after the head is not their problem, isolators is someone else's problem they don't want them, maintaining earth connections they will do new earth connections are down to the meter operator. When head and meter moves are done together ukpn move the head and leave paperwork for meter operator saying if its suitable for tncs, meter operator then does connection.
How have you been going about getting BG to fit isolators?
Not saying that
Amelie and I aren't aquainted but I decided a while back to go through the process fitting an REC the "proper" way - more out of curiosity than anything:
I Rang EDF who I swear to God DIDN'T recognise the term REC. They directed me onto UKPN...........who said "
They always do this, you need to talk to EDF and arrange with them!" Rang back EDF (different person) who agreed to do a disconnect/reconnect, I think it was a two week wait on the basis I supply and fit the REC isolator and had my "INCERT" ready for inspection on the day. In the event it was a UKPN van came out. The bloke, in his 50's at a guess said "
Here to move/change a meter mate!" Seems it's pot luck what happens. I'd NEVER even mentioned the meter to EDF. So I said no, showed him what was what and he said "
Most people would have done it themselves!".
I had the new REC in ready and long tails for him to just connect into the meter which he did and a coffee and bicuits later he changed the original 16mm tails from head to meter too. No mention of seeing the "INCERT" (a mythical certificate invented by EDF - they even spelt it for me so I could ask "my electrician". When I asked did they want a Minor Works or Electrical Installation Cert they went running for a supervisor). Anyway this guy and had a chinwag about Sweet n Sour Power, the price of scrap etc and he went on his way. Not before he (UKPN) took a call from EDF to then pass the phone to me where I was asked about my "
customer experience". I said the bloke was a top fella but came with the wrong info etc. They quoted I think 40 quid to do it to be added to the bill but to my knowledge it never was!
Then we have British Gas.............."
Hello, I'm about to fit a new cu and want an REC fitted!"......................."
No problem Sir, as long as BG supply (the leccy) to the house. Sorry we can't fit you in today WILL tommorrow be alright? That'll be forty (ish) quid and INCLUDES suppy of the REC!" Bear in mind BG are the supplier and not the DNO. Totally different attitude in my experience. In fact I'm looking at one job and I rang upon behalf of the elderly owners. Dropped in that they're a BG pensioner. BG came out, for nothing mind, fitted new tails from head to meter, new smart meter with the little remote display etc and an REC. All for nothing - no sign of the 40 quid. The only thing they didn't do and noted on their sheet was the old 16mm cloth tails from REC to cu which I've now changed.
I mentioned in another post UKPN subbies fitting a new head on another job where they left without fitting seals to the fuse!
There's no consistency with any of this tbh. The whole system is a mess. No wonder so many don't bother with the proper channels and the seal fairy visits!
